Delivery

Yodel and Hermes deliver the majority of our UK parcels. Depending on how quickly the items are required and the size/value of your order, we may use DHL and Royal Mail. This way we can keep costs low and in turn pass these savings onto you. For our guaranteed next working day service we use Yodel 24hr Tracked.  

Our delivery services into Europe are handled by Whistl, once the parcel arrives in the destination it will be handed to the local postal service. The only service we offer is duties paid, therefore we can guarantee no further costs on arrival in the destination country and therefore no hidden costs.

Our delivery services Outside of Europe and the UK will be delivered by your local postal service.

EU: We are currently not able to offer a duties paid service. Previous to the 9th of February 2023, the only service we offered to Europe is a duties paid service. However this service has been withdrawn by our couriers. This means all orders to Europe placed after the aforementioned date will be subjected to the local country tax and duties which you will be liable to pay. We are working to reinstate a service where tax and duties are paid on your behalf. We apologies for the inconvenience we know this causes.